We’re Hiring – Thornbridge Experience and Retail Manager

Brewery News

By: Kiera Savage

This fantastic dual-role opportunity within our Taproom provides a chance to be involved with a dynamic team who aim to create remarkable experiences for all visitors to the Taproom and Brewery, whilst sharing their love for beer.

Thornbridge Experience –

You will be responsible for representing Thornbridge brewery with ‘passion, innovation and knowledge’.

The ‘Thornbridge Experience’ will replace the traditional Brewery Tour. It will consist of a short film giving our visitors some insight in to the history and provenance of the Brewery, a brief description of the brewing process followed by a tutored tasting of our beers along with a Q&A. All of these elements will be delivered by you.

You will be a naturally gregarious character who has the confidence to project their voice in a busy and bustling taproom with the background noise of a working brewery!

You will be in charge of organising the bookings for the Thornbridge Experience in line with seasonal demand throughout the year.

You will have the ability to build strong rapport with customers and have the confidence to represent our brand in an immersive way, whilst ensuring that customers leave with complete satisfaction.

Retail –

You will also assume responsibility for the Retail side of the Taproom and will be responsible for upselling our beers and merchandise to a captive audience.

Stock control and replenishment will be required which will involve strong, timely inter-departmental communication.

Working closely with the sales and marketing team to ensure we have a wide range of suitable and desirable merchandise to promote to our customers.

Visual merchandising of all beers and branded items will be required to ensure the shop looks tidy, presentable and customer focused at all times.

The role is full time and will report directly to The Operations Director of the Taproom.

The Taproom is open seven days per week and the role will require flexibility as weekend, and possibly some evening work is required.

Knowledge and passion for craft beer and previous retail experience is preferential, but full training will be provided.

Monthly staff beer allowance and 50% staff discount on food and beer are included with the role along with a competitive salary.

Please send your CV with a covering letter to Dom.Metcalfe@thornbridge.co.uk

Closing date Friday 4th June.